Datalink's NXlink provides Hotels and Resorts with a cost effective, efficient and discrete method of assigning tasks to employees using NEXEDGE, ICOM or HYTERA (under development) portable radios. NXlink control software would be installed on a Windows based Computer in the Hotel's LAN Network, or Datalink's Cloud Servers.

The NXlink program acts as a bridge between third party CRM Staff Management Software such as Guestware, HotSOS and staff portable radios. NXlink is password protected and can be accessed by multiple computers connected to the Hotel's LAN. Staff members carrying compatible portable radios can exchange voice and two way text messages with the CRM dispatch program.

NXlink provides instant silent text messages where voice calls can be disruptive such as in conference halls, dining  or banquet rooms and private meetings. It is perfect for security calls where covert messaging is mandatory.

NXlink automatically time stamps and stores all messages and replies in a permanent database. An important advantage over voice communications where incidents have to be reviewed at a later date. When a request to service a room is issued, there is a record of the request to housekeeping, acknowledgement and completion time all stored in a permanent database.

In light of the Las Vegas Massacre which involved the Mandalay Hotel, NXlink can allow a staff member to silently activate a high level emergency alert, where the NXlink software can be programmed to broadcast the details to specific managers throughout the property in seconds. The press of the high level alert button alerts those members immediately followed quickly with additional details when entered by the employee at the location.

NXlink will also operate as a "stand-alone" system for those Hotels and Resorts who are not tied into a CMR network.

Wi-Fi to Smart-Phones. No Cell Account required.

























House keeping







Security Staff








Grounds Keepers




System Overview

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NXlink can route messages to Android Smartphones over the Hotel's Wi-Fi Network. No cellular account is required and Android Smartphones can be purchased for $100 and up. 

This allows those staff members who have no been supplied with Portable Radios to participate when emergency alerts are broadcast.