Automated Service Call Dispatching for Robotic Assembly
Datalink's RoboLink provides a fast
and automated method of selecting and dispatching a trained
technician based on fault code to
quickly respond to an Assembly Line Robot that has developed a
fault. DataGate control software is installed on a Windows
computer connected to the Plant's Robot Control Computers. The
RoboLink dispatch program can also be
accessed by authorized personnel using computers, smartphones or
tablets running WebGate and connected to the DataGate control
Password access is required.
RoboLink automatically time stamps and stores all messages and replies in a permanent database,
an important advantage over voice communications where service
calls have to be reviewed at a later date. When a work order is issued
automatically or by the system control desk staff RoboLink transmits
the details to a qualified technician in seconds.
CONVENTIONAL PLANT SERVICE DISPATCHING
Our RoboLink "in plant" service
dispatching Software will also work in a manual dispatch mode
where dispatch desk or plant supervisors select the correct
technician to repair the fault.
Kenwood NEXEDGE, Local LAN
WiFi, 4G/LTE Cellular.
NEXEDGE voice/data portable radios
and Android SmartPhones. Datalink recommends the SONIM 7
Datalink, the "GO TO" Company for
wireless data solutions !
RoboLink in operation in an automated Michelin Tire
copyright: Datalink Systems International Inc. 2017
ROBOLINK Automated Service Call Dispatching for
Automated Assembly Factories