NXlink provides a gateway to pass messages to and from Kenwood mobile and portable radios and supports individual and group calls. Three messaging interfaces are included: Email, Paging and Web

Email Interface

NXlink contains a built-in email server, allowing it to accept emails directly from a wide range of sources. When a radio responds to a message, NXlink automatically sends a reply back to the original messages. IP address filtering and white-listing are used to prevent spam.

Example: Hospitality Industry

Many hotels use management software such as Guestware, HotSOS or hotel ServicePro to provide the best possible experience to guests. These systems need to communicate with staff to provide information such as work orders or real-time alerts. By equiping staff with Kenwood portable radios, they can receive these messages immediately, using NXlink as an email gateway. The NXlink server receives emails from the hotel management software, matches the email address to the assigned staff radio or radio group, then instantly forwards the message over the radio network. Employees can respond to the message by selecting a predefined response in the radio. These responses are returned to the NXlink server, where they are emailed back to the hotel management software as a reply to the original message.

Example: Small Hotels

Smaller hotels may not be using any management software, but the need still exists to communicate clearly and quickly with maintenance and cleaning staff. These staff members can be assigned Kenwood portable radios, allowing them to send and receive messages. A supervisor can use a standard email application (such as Outlook) to send messages to the NXlink system. These messages are forwarded to the assigned staff radio or radio group immediately. Any responses from the staff members will be sent as a reply to the original email.

Pager Interface

NXlink can be configured to monitor file locations for pager messages. These messages are processed and matched to an individual radio or set of radios, then sent out over the radio network. When sending messages to a set of radios, each message is transmitted separately to enable message acknowledgments (rather then broadcasting to a radio group).

Example: Manufacturing Plants

Many manufacturing plants use PLCs to monitor processes and machines. When events occur, such as a process completion or machine malfunction, these controllers can send alerts over the plant network. Technicians equiped with Kenwood portable radios can receive these alerts immediately, using NXLink as a pager gateway.

Web Interface

NXlink can also operate in a stand-alone mode where it does not require any external software or hardware to generated messages. A built-in web server provides a web page where users can select radios from a list, then send and receive messages directly over the radio network. A secure login page is used to prevent unauthorized access.

Web Interface

See the DataGate manual Web information under the Options section. You will also need to create a list of users who will have log in access to the messaging web page. See the Users section in the manual for details.

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